Terms & Conditions

Effective Date: 1st March 2025

Company Name: Vaultz
Company Registration Number: 16341293
Address: 20 Wenlock Road, London, England, N1 7GU
Email: [email protected]
Website: www.vaultzpay.com

  1. Introduction

    These Terms and Conditions (“Terms”) govern your use of Vaultz’s website, products, and payment services (“Services”). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
    If you do not agree with these Terms, you must not use our Services.

  2. Eligibility

    To use our Services, you must be at least 18 years old and have the legal capacity to enter into a binding agreement. By registering with Vaultz, you confirm that the information you provide is accurate and complete.

  3. Our Services

    Vaultz provides secure digital payment solutions. These may include:
    – Payment processing
    – Digital wallets
    – Payment APIs for businesses
    – Fraud prevention and identity verification tools
    Details of specific services, features, and fees may be provided in a separate agreement or user dashboard.

  4. User Obligations

    You agree to:
    – Use our Services lawfully and in compliance with all applicable financial regulations, including anti-money laundering (AML) and counter-terrorism financing (CTF) laws
    – Maintain accurate account information
    – Not use the Services for any fraudulent or illegal purposes
    – Immediately notify us of any unauthorized use of your account

  5. Fees and Payments

    Fees for our Services will be clearly communicated prior to use or outlined in your service agreement. Vaultz reserves the right to modify fees with reasonable notice.

  6. Data Protection and Privacy

    We handle all personal data in accordance with the UK GDPR and our Privacy Policy. By using our Services, you consent to our collection and use of your data for the purposes described therein.

  7. Intellectual Property

    All content and technology related to Vaultz, including logos, trademarks, and software, are owned by or licensed to Vaultz. You may not reproduce, distribute, or modify any part of the platform without written permission.

  8. Service Availability

    We strive to provide continuous and secure access to our Services but do not guarantee uninterrupted operation. Vaultz is not responsible for service outages beyond our control (e.g., third-party service providers, maintenance, force majeure).

  9. Limitation of Liability

    To the fullest extent permitted by law:
    – Vaultz is not liable for indirect, incidental, or consequential damages
    – Total liability for any claim shall not exceed the total fees paid by you in the last 12 months
    – Vaultz is not liable for losses resulting from your misuse or unauthorized access to your account

  10. Suspension and Termination

    We may suspend or terminate your account at any time for:
    – Breach of these Terms
    – Suspicious or illegal activity
    – Regulatory or compliance requirements
    You may close your account at any time by contacting [email protected].

  11. Changes to the Terms

    Vaultz reserves the right to update these Terms from time to time. Changes will be communicated via email or posted on our website. Continued use of the Services after changes means you accept the updated Terms.

  12. Governing Law and Jurisdiction

    These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

  13. Contact Us

    For questions or concerns regarding these Terms:

    Vaultz
    20 Wenlock Road, London, England, N1 7GU
    Email: [email protected]
    Website: www.vaultzpay.com